Thursday, May 31, 2007

Look out because i am on a fucking rampage.

Sometimes i think that the UK is the most inefficient, inconvenient, and nightmarish when it comes to bureaucracy and customer service. It's downright Kafkaesque. i have literally lost count of how many times i have had to call companies to follow-up with THEIR lack of work and/or mistake. Just an example - my previous cable/phone provider never came to pick up their equipment and i had to chase them down to do so.

In fact, just this evening i received a letter from BT (British Telecom) thanking me for my service and due to my request, would be transferring my phone calls. To what provider, i have no idea because I NEVER ASKED FOR A FUCKING TRANSFER...?!

Yes, yes, i know. Calm down. Make a cup of tea.

It's just almost unbearable when it seems that such hassling (on my part), wrong input, and delayed actions pile up - one after the other. i'm certain that this is a form of torture.

On the bright side, they do have free birth control pills, John Lewis, and brilliant chocolate. i am off to make that cup of tea now and ensure that i still have a phone line.

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